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Topics

Outreach

event.spot Knowledge Base

How to Send Notifications over Multiple Channels

If you want to keep your attendees in the loop, Eventspot's Outreach feature makes it pretty straightforward. You can send notifications through push alerts, email, or both at the same time. You can even set them up ahead of time so they go out exactly when you need them.

To get started, click the Create New button. A pop-up window will appear titled Send Push Notification.

From there, pick your Notification Type. If you want to hit both channels at once, go with Email & Push Notification.

You can also upload an image to go along with your message. Just keep it to 200 x 200 pixels for the best display.

Write a Notification Title that grabs attention — you have up to 100 characters to work with. Then add your message in the Content section, keeping it under 2000 characters so it reads well on all devices.

Next, decide who should receive the notification. You can send it to All Confirmed attendees or narrow it down to a specific group if you want more targeted messaging.

If you want the notification to take users to a specific page or link when they tap on it, add that link in the provided field.

Push notifications and emails do not support scheduling; they must be sent immediately upon creation.

That's really all there is to it. A few quick steps and your attendees stay informed across every channel you want to use.

Frequently Asked Questions

Q: Can I send a notification through both email and push at the same time?

Yes. When setting up your notification, simply select Email & Push Notification as the notification type and both channels will be used in a single send.

Q: Is there a character limit for notification messages?

There is. Your title can be up to 100 characters and your message body can be up to 2000 characters. Keeping things short tends to get better engagement anyway.

Q: Can I schedule a notification to go out at a future time?

Push notifications and emails do not support scheduling; they must be sent immediately upon creation.

Q: Who can I target with a notification?

You can send to all confirmed attendees or select a specific group if you want to reach only a segment of your audience.

Q: Can I attach an image to my notification?

Yes, you can upload an image to accompany your notification. The recommended size is 200 x 200 pixels for the cleanest display across devices.

Q: What happens if I tap a notification as an attendee?

If the organizer added a target link to the notification, tapping it will take you to that specific screen or page. If no link was added, it will simply open the app.

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