event.spot Knowledge Base
How To Customize The Kiosk App?
Before diving into badge printing, it's crucial to set up the kiosk app. Learn how to tailor your kiosk to perfectly fit your badge printing needs.
Interactive Guide: How To Customize The Kiosk App?
Or check out the step-by step guide
1: Access the Eventspot Admin Panel and navigate to Registration > Badge Printing
2: Click the "Kiosk Setup" button
3: Here, you will find various options to customize the Kiosk App
4: Set a password if you require password protection for the Kiosk
5: Customize the Kiosk background for portrait orientation
6: Customize the Kiosk background for landscape orientation
7: Set the scanner width
8: Set the scanner height
9: Customize the background colour. But in case you have added a background image, the colour will not be visible
10: Check this to enable the "Register" button if you require the attendees to register via the Kiosk
11: Add the registration link
12: Customize the registration button
13: Set the button's top position on the Kiosk. In case you don't set the position, it will be placed at the center of the screen by default
14: Set the button's background colour
15: Set the button's text colour
16: You can check the preview of the button's design here
17: Set the button's bottom position on the Kiosk. In case you don't set the position, it will be placed at the center of the screen by default
18: Check this to enable the "Scan" button that will lead to the scanner screen for users to be able to scan their QR codes
19: Set the button's top position on the Kiosk. In case you don't set the position, it will be placed at the center of the screen by default
20: Set the button's background colour
21: Set the button's text colour
22: You can check the preview of the button's design here
23: Set the button's bottom position on the Kiosk. In case you don't set the position, it will be placed at the center of the screen by default
24: Check this if you need to allow a badge to be printed more than once
25: Check this if you want to check-in the user along with badge printing
26: Click the "Update" button to save the changes
Troubleshooting: Camera Access Issues
If the Kiosk App is unable to access the camera, try the following checks:
Another app is accessing the camera — Close any other applications (such as video conferencing tools, webcam software, or browsers) that may be using the camera, then relaunch the Kiosk App.
Windows Privacy Settings are blocking camera access — Go to Settings > Privacy & Security > Camera and ensure that Camera access is turned ON, and that "Let desktop apps access your camera" is also turned ON.
Check Recent Activity in Privacy & Security > Camera — Scroll down to the "Recent activity" section and verify that Eventspot Kiosk is listed. If it does not appear, the app may not have been granted camera access.
Antivirus or security software may be blocking access — Check your antivirus or security software settings and whitelist the Eventspot Kiosk application, or temporarily disable it to determine if it is causing the issue.
Test the Windows default Camera app — Open the built-in Windows Camera app and check if it works correctly. If the default Camera app also fails, the issue is likely related to the camera hardware or its driver rather than the Kiosk App.
