How To Create & Manage Contact Lists?

Contact Lists help you organize your contacts into groups for targeted campaigns. Before adding contacts, you should create lists to keep them organized. This guide shows you how to create, edit, delete, and manage your contact lists.

How To Access Contact Lists

Step 1: Navigate to Campaign in the sidebar

From the Eventspot Admin Panel, click on Campaign in the left sidebar.

Step 2: Click on "Contact List"

Click the Contact List tab to view all your existing contact lists. You will see each list along with the number of contacts, opt-in count, and unsubscribed count.

How To Create a New List

Step 3: Click the "Add List" button

Click the Add List button at the top of the Contact List page to create a new list.

Step 4: Enter a List Name

Type a descriptive name for your list (e.g., "VIP Speakers", "Sponsors 2026", "Newsletter Subscribers"). The name must be unique — you cannot have two lists with the same name.

Step 5: Click "Save" to create the list

Click the Save button to create your new contact list. It will now appear in the list view, ready for you to add contacts to it.

How To Edit a List

Step 6: Click the pencil icon next to the list

Find the list you want to rename and click the pencil (edit) icon on that row.

Step 7: Update the list name and click "Save"

Make your changes and click Save to update the list name.

How To Delete a List

Step 8: Click the bin icon next to the list

Find the list you want to remove and click the bin (delete) icon. This will delete the list. Note: Deleting a list does not delete the contacts in it — they remain in your contact database and can be assigned to other lists.

How To View Contacts in a List

Step 9: Click on a list name to view its contacts

Click on any list name to open a detailed view showing all contacts in that list. You will see:

Step 10: Use pagination to browse through contacts

If your list has many contacts, use the pagination controls at the bottom to navigate through pages.

Understanding List Statistics

Each contact list displays three key metrics:

• Total Contacts: The total number of contacts in the list.
• Opt-ins : The number of contacts who have agreed to receive communications from you.
• Unsubscribed : The number of contacts who have opted out of receiving emails.

These statistics help you understand the health and effectiveness of each list before using it in a campaign. For example, a high unsubscribe count may indicate that your content is not aligned with that audience, while a strong opt-in rate shows a more engaged group.

How To Use Lists in Campaigns

When creating an email campaign, you will be asked to select a Contact Group as your target audience. The lists you create in the Contact List section will appear as selectable options at this stage.

To use a list:

• Choose the relevant contact list(s) based on your campaign goal
• Ensure the selected list contains contacts who have opted in
• Proceed to design and send your campaign

Organizing your contacts into well-defined lists allows you to send more targeted and relevant messages, improving engagement and overall campaign performance.

Tips

• Use clear and specific names:
  Name your lists based on purpose or audience (e.g., “Early Registrations,” “Sponsors,” “Past Attendees”).
• Segment your audience:
  Avoid putting all contacts into one list. Create separate lists for different groups to enable better targeting.
• Keep lists updated:
  Regularly review and update your lists to remove inactive or outdated contacts.
• Check opt-in status before sending:
  Always ensure you are sending campaigns to contacts who have opted in to avoid compliance issues.
• Avoid duplicate lists:
  Instead of creating similar lists multiple times, update existing ones to keep your data organized.
• Monitor performance:
  Use list statistics to understand engagement and adjust your communication strategy accordingly

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