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Topics

Manage Registrations

event.spot Knowledge Base

How to Build a Custom and Dynamic Checkout Form

When someone registers for your event, the checkout form is what they fill out to complete their registration. Eventspot gives you full control over this form through the Registration Form builder, so you can collect exactly the information you need from your attendees.

To get there, go to your Event Dashboard, click on Registration in the left menu, and then open Registration Form.

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What You Can Do in the Registration Form Builder

The Registration Form builder lets you add, remove, reorder, and configure fields on your checkout form. Every event starts with a default set of fields like name and email, and you can build on top of that or customise it however you like.

You can also create separate forms for different user groups, so a speaker filling out the form gets asked different questions than a regular attendee.

How to Add and Customise Fields

Follow these steps to add or edit fields on your registration form.

  1. Go to Registration in your Event Dashboard and click Registration Form.
  2. You will see your current form fields listed. To add a new field, pick a field type from the available options (text, dropdown, checkbox, file upload, and more).
  3. Click on any field to edit its label, placeholder text, help text, and whether it should be required or optional.
  4. Drag and drop fields to reorder them however you want.
  5. When you are happy with the form, click Save.
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How to Create a Form for a Specific User Group and Link It to a Ticket

If your event has different types of attendees, like speakers, sponsors, or general attendees, you can create a separate registration form for each user group and link it to the right ticket. The form and the ticket get connected automatically once you select the user group.

Step 1: Create the form

  1. Go to Registration > Registration Form.
  2. Create a new form and build out the fields you want to collect for that user group. For example, if you are creating a form for speakers, you might ask for their bio, session topic, or social links.
  3. Save the form when you are done.

Step 2: Create the ticket and link it

  1. Go to Tickets > Manage Tickets.
  2. Click Add New.
  3. When setting up the ticket, select the user group it belongs to, for example, Speaker.
  4. Fill in the rest of the ticket details and save.

Once you select the user group, Eventspot will automatically link the ticket to the registration form you created for that group. So anyone who registers using the Speaker ticket will see the speaker form, not the default one.

Field Types Available

The Registration Form builder supports a range of field types to match what you actually need to collect. These include short text, long text, dropdown menus, checkboxes, radio buttons, date pickers, and file uploads. Each field can be marked as required or optional, and you can add help text to guide attendees as they fill it out.

Frequently Asked Questions

Q: Where do I find the Registration Form builder in Eventspot?
A: Go to your Event Dashboard, click Registration in the left sidebar, and then click Registration Form. The path is Dashboard > Registration > Registration Form.

Q: How do I link a registration form to a specific ticket?
A: First create the form under Registration > Registration Form for the user group you want. Then go to Tickets > Manage Tickets, click Add New, and select the matching user group when creating the ticket. Eventspot will automatically link the ticket to the form for that user group.

Q: Can I have different forms for different user groups?
A: Yes. You can create as many forms as you need, one per user group. Each form will be automatically linked to any ticket created under that user group.

Q: What happens if I do not create a custom form?
A: Your event will use the default registration form, which includes standard fields like name and email. You can always go back and customise it later.

Q: Can I make certain fields required?
A: Yes. When you click on any field in the Registration Form builder, you will see an option to mark it as required or optional. Required fields must be filled in before the attendee can complete their registration.

Q: Does the form support file uploads?
A: Yes. You can add a File Upload field to your form. You can configure which file types are accepted and set size limits per field.

Q: Can I preview the form before it goes live?
A: Yes. Use the Preview option in the Registration Form builder to see exactly how the form will look to attendees before you publish it.

Q: Will changes to the form affect registrations that have already been submitted?
A: No. Changes you make to the form only affect new registrations going forward. Previously submitted responses are saved as-is and will not be affected.

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