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Topics

Manage Attendees

event.spot Knowledge Base

How Do I Allow Access To Selected Attendees?

Overview

Attendees can register for an event either through ticket registration or by being manually added by the event organizer. Eventspot gives organizers complete control over attendee access and visibility within the platform through different attendee status options.

To manage attendee access status, log in to the Eventspot Admin Panel and navigate to People >> Manage Attendees. From the attendee list, you can click Add User to create a new attendee or click on the three dots for the Edit icon beside an existing attendee to update their details.

Inside the attendee details window, locate the Registration Status section. This section allows you to control the attendee’s access level and platform visibility.

  • The Confirmed status is used for attendees who should have full access to the event platform and mobile app. Confirmed users can receive the Welcome Email containing their access credentials and can participate in all event activities without restrictions.
  • The Waitlist status is used for attendees who are pending approval or confirmation. Although you can still send the Welcome Email to waitlisted users, they cannot access the app or event platform until their status is changed to Confirmed.
  • The Inactive status is used for attendees who are no longer attending the event. Inactive users cannot access the event platform, and the option to send the Welcome Email remains disabled for these users.
  • The Invisible User option allows attendees to access and view the event app while remaining hidden from other attendees. Invisible users can still access platform features, but their visibility and interactions within attendee-facing sections are restricted.

‍‍You can change attendee statuses at any time depending on your event requirements. After updating the attendee status or access settings, click Save to apply the changes and enforce the updated access permissions.

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