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Topics

Manage Attendees

event.spot Knowledge Base

How Can I Update Attendee Details?

Overview

Keeping attendee information accurate and up to date is essential for smooth event management. Eventspot allows organizers to easily edit attendee details, manage permissions, review email activities, assign sessions, print badges, and more from a single dashboard.

To update attendee information, log in to the Eventspot Admin Panel and navigate to People >> Manage Attendees. This section displays the complete list of registered users for your event. Locate the attendee you want to update and click on the Edit icon available in the attendee’s row.

The Edit User popup window will open with all the attendee information pre-filled, allowing you to quickly review and modify the required details. Once you have made the necessary updates, click on the Save button to apply the changes.

  • Within the Basic Details tab, you can update the attendee’s name, email address, profile image, cover image, registration status, group associations, concierge assignment, and external QR information. You can also view the attendee’s access passcode and send a welcome email directly from this section.
  • The Additional tab allows you to edit extended attendee information such as bio, company name, designation, phone number, date of birth, interests, country, social media links, and GDPR consent preferences.
  • Inside the Permissions tab, you can associate attendees with speakers, exhibitors, or sponsors depending on their role within the event.
  • The Files tab allows organizers to upload private documents that are only visible to the selected attendee within the app or web platform. You can also export attendee activities, including scanned items and personal agendas from this section.
  • Under the Badge tab, you can preview and print the attendee’s badge along with their QR code.
  • The Itinerary tab helps manage attendee-specific itineraries and accommodation-related items.
  • Within the Sessions tab, you can review all sessions associated with the attendee, manage session check-ins, send emails, download session details, or assign private sessions when required.
  • The Emails tab provides a complete history of emails sent to the attendee, including login emails, certificates, surveys, welcome emails, and delivery status logs.

If you need to remove an attendee entirely, you can click on the Delete icon either from the attendee list or within the Edit User popup window. After confirming the deletion prompt, the attendee will be permanently removed from the system.

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